|
|
|
|
|
|
For a printable version of this information click
here.
| Brief description of technique |
|
Open Space Technology is a conference based on open invitation
and voluntary participation, to discuss a clearly articulated
topic. Participants create and manage their own agenda
of parallel discussions and planning sessions, around
the central topic. The facilitator's role is limited
to creating and maintaining the space in which the participant-managed
discussions take place.
|
| To what kinds of consultation situations
is this approach best suited? |
|
The creator of Open Space Technology, Harrison Owen, warns organisations
or communities to use this approach only when they are
"really on a quest - don't do it just to feel good,
or when outcomes are already determined". It is
a process to use when the situation presents "high
levels of complexity, diversity and potential for conflict,
and the decision time is yesterday".
|
| How much time is generally needed? |
| Minimum one day, preferably two-and-a-half days
for complex situation through to the action planning stage. |
| What are the facilitation or leadership skills
required? |
| Trained, skilled facilitation. Owen warns that:
"The task is essentially about letting go rather
than control" which is a deceptively simple description
of a complex, demanding role. |
| What kind of information do participants
require prior to their involvement? |
| The issue or situation to be tackled. Usually
the invitation is issued to "all those who care about"
the particular topic, organisation or community being
planned for. |
| Brief outline of how the process usually
works |
|
Open invitation. Owen stresses that "whoever comes
are the right people". Open Space Technology has been widely
and successfully used around the world with groups from
20 people to hundreds.
The conference process is as follows:
- Sponsor welcome
- Facilitator introduction, including rules for agenda-setting,
group work and reporting. There are four principles
and one law for the process. The principles are:
- Whoever comes are the right people.
- Whatever happens is the only thing that could
happen.
- When it starts is the right time.
- When it's over, it's over.
The law is 'the law of two feet'. This means that
if participants feel they are neither contributing
to nor learning from a particular discussion, they
must move elsewhere.
- Agenda-setting by participants who volunteer to
convene parallel sessions on topics relating to the
theme or purpose of the conference, about which they
feel passionate.
- Several one-and-a-half hour time slots allocated
for these parallel discussions.
- Reports of discussions published and displayed for
all to read.
- May be voting on priorities for action.
- May be opportunity to form action groups for pOpen Space Technology-conference
work.
|
| How is the process successfully concluded? |
|
A coherent set of plans for action to move the organisation,
community or issue forward.
|
| What level of reporting back to participants
occurs? |
| Participants leave the conference with a full
set of group/topic reports. |
| How this approach is usually evaluated? |
| Acceptance of recommendations by the sponsoring
body and implementation of action plans. |
| Strengths |
| Open Space Technology enables a wide range of stakeholders
to contribute to planning; large numbers can be accommodated.
The process promotes creativity and innovation, structures
and control mechanisms for the future emerge. The process
generates a high level of commitment to outcomes and future
action. |
| Weaknesses |
| People and organisations accustomed to sponsoring
highly structured, controlled consultative processes may
feel uneasy about committing to a process with outcomes
that are unknowable in advance but to which participants
are likely to become highly committed. |
| Resources Required |
|
A venue large enough to house the entire group in one
seated circle; many spaces (formal or informal) for
parallel discussion groups of varying sizes; ideally,
computers to record and publish outcomes from many small
group discussions; space to display printed reports;
and facilities for providing each participant with a
collaged set of reports before they leave the conference.
|
CASE STUDY
| Council or other authority |
| Surf Coast Shire |
| Name of Project |
|
Casuarina Project 2001 Community Conference and 2002
Community Gathering
The Casuarina Project is Surf Coast Shire's community
capacity building program. The Casuarina Project was
developed by Council's Rural Development Committee
to assist local people develop skills which enable
them to commence, or continue to be involved in, community
activities. The program includes skills such as facilitation
and group processes, using the media, resourcing projects,
team building, project management and group dynamics.
The Casuarina Project involves eleven days of training
including two weekends and seven Friday sessions.
Participants agree to work on a community project
as part of the Casuarina Project.
|
| Date of consultation |
|
June 2001 (Deans Marsh) "Creating Dynamic Communities:
the issues and opportunities"
June 2002 (Anglesea) "Futurescape: what's your
vision for a vibrant community?"
|
| Aim of consultation |
|
Project Aim:
Conducting an open space event as part of the Casuarina
Project has a number of aims including:
- Firstly participants are able to see in action
the facilitation process used in 'Open Space
Technology' as designed by Harrison Owen. This
is one facilitation technique being demonstrated
and practiced as part of the Casuarina Project.
So the aim of including the open space event is
to demonstrate and learn from the way open space
operates as a technique.
- Secondly participants can utilise the open space
conference as an opportunity to conduct workshops
and practice skills they have been learning in facilitation
and discussion techniques. Conducting workshops
also provides them with an opportunity to gather
community input and feedback about the community
project ideas that they are working on as part of
the Casuarina Project.
- Thirdly, participants utilise the weekend event
as a team building live-in program.
Consultation aim:
From a local government point of view, the open space
event is used as a means of generating data and identifying
issues of importance to local communities within the
municipality. In both events, the consultation topic
was based around the theme of "building dynamic
communities- the issues and opportunities".
While the open space event is promoted and open to
all residents/ratepayers of the Surf Coast Shire,
the event actually tends to attract people from the
township where the event is based, and therefore the
data generated generally provides an insight into
that local community. Using Open Space Technology
encourages people to conduct discussions around issues
that they are passionate about, and this format is
relevant where community issues are being sought.
|
| Consultation methods used |
| Open Space Technology was used in both
events. In 2001 the conference was delivered over two
days, but in 2002 this was reduced to one-day, primarily
to enable a greater level of participation by community
members whilst still providing the opportunity for participants
of the Casuarina Project to see Open Space Technology
in action. |
| Description of consultation |
|
What happened?
- In 2001, approximately 60 people attended a two-day
conference held at Deans Marsh a small rural community
in the foothills of the Otways.
- In 2002, approximately 55 people attended a one-day
community gathering in Anglesea
Target population
Members of the Surf Coast community who are interested
in, and passionate about, their local community. It's
a very general invitation and distributed broadly
across the municipality. Casuarina Project participants
are also encouraged to promote the event in their
local community and through their own community networks.
Level of participation
The Open Space Technology process/philosophy
clearly puts the responsibility for participation
and engagement on the individual - "whoever comes
are the right people". So the success of the
event should never be measured by how many people
attended.
Participation is also whatever the participants make
it. Open Space Technology has a very adult
style about it, and enables people to feel free to
participate in many ways/forms including as a facilitator
of a discussion, a bee buzzing around various discussion
groups, or as a butterfly, quietly observing the proceedings.
But the rules of open space encourage and require
positive contribution from participants.
Negatives
- Traditionally open space events are held over
two-three days. This can be difficult for local
government staff and community members. The good
thing is that they also work very well in a one-day
format.
- Unless the topic is particularly precise and specific,
the Open Space Technology format doesn't
necessarily provide a basis on which to make decisions
about particular issues, but they can generate and
provide insight into the feelings within the community
about broad issues. I haven't tried using Open
Space Technology with a specific issue or for
a specific decision which needs to be made i.e.
about a local project but I guess you could.
- Publicly promoting open space events can be a
challenge because people are not sure of what they
will be letting themselves in for and therefore
they tend to be a little suspicious or unsure of
the term 'open space'. Some people may be more attracted
to the process than the topic and attend to witness
'open space' rather than participate in the discussion.
Positives
- Long-term feedback suggests that the open space
event held in Deans Marsh had a galvanizing effect
on the local community. Open space does have the
ability to really open up dialogue in communities.
- Open Space Technology is very empowering
and refreshing for community members to be able
to have their say on community issues in an open
and very democratic style. Everyone is as equally
able to facilitate a discussion on their choice
of topic.
- The process engages people about who's responsible
for making things happen, and for a local government
this can be a very attractive component of the Open
Space Technology. It encourages participants
to think that they are equally responsible for their
own community, and that it's not just the council
who needs to do x, y, z. It helps to shifts the
way people think about the burden of responsibility
a little bit, including, for example, who's responsible
for creating vibrant communities.
- Open space is a great way of building a sense
of community and refreshing people who think they
are the only ones who care. There is a real sense
that individuals are revitalised when they get together
with a group of other people who also care about
their local community.
|
| Success of the consultation |
|
Council perceptions
- Councillor participation was achieved during both
events. Positive feedback was gathered both about
the process (for Councillors who were new to Open
Space Technology) and the content/issues generated
by community participants. The data generated is
useful for local councillors as it can generally
provide insight into local issues.
Participant perceptions
- Feedback collected at the end of the event suggests
that participants really enjoy the process of open
space. See evaluation from the 2001 community conference.
Lessons learnt
- One day format seems more appropriate in our regional
community.
- Results can be used to inform social policy and
community development activities
- Council receives positive feedback in using the
Open Space Technology process
- Many community members feel empowered and revitalised
by Open Space Technology
Evaluation
- See attached evaluation from participants of the
2001 Community Conference
- From a council perspective I think both events
have been valued by members of the local community.
- Casuarina Project participants have indicated
that the open space event provides a great opportunity
for them to research and develop their community
projects as well as participate in the facilitation
process of open space.
|
| Other comments |
| I have copies of the proceedings and promotional
materials for both events if it's useful to anyone.
Can also provide information about the Casuarina Project
to others if they are interested. |
| Contact person details: |
| Name: Di Mahoney |
Position: Community Development
Officer |
| Phone number: 5261 0698 or 0407
664 060 |
Email: dmahoney@surfcoast.vic.gov.au |
| Method: Open Space Technology |
Category: Community Building |
|
To view more case studies, click
here.
|
|

|
site
designed by
Infoxchange
Australia
|
|
|